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Practical Insights for Busy Caregivers
Program: PAL Card
Organizations: Thunder Bay (City of)
Thunder Bay (City of) - Canada Games Complex - Indoor Fitness and Recreation
Phone Numbers: 807-684-3338
Website: www.thunderbay.ca/en/recreation/pal-card.aspx
Address: 420 Winnipeg Ave
Thunder Bay, ON
P7B 6B7
Location:
  • Located on Winnipeg Ave next to the Thunder Bay Community Auditorium
  • Closest intersection is Winnipeg Ave and Duluth St
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Hours: Office Mon-Fri 8:30 am-4:30 pm
Contacts: Sarah Smart - Children and Youth
sarah.smart@thunderbay.ca
Jessy Bogacki - Adults
jessy.bogacki@thunderbay.ca
Service Description:
  • Allows an adult, child, or youth with a disability to be accompanied by a support person so that they may participate in designated recreational and cultural programs and facilities
  • Provides temporary cards for individuals pre/post surgery or recovering from an accident
  • Facilities include:
    • Canada Games Complex
    • Thunder Bay 55 Plus Centre and West Thunder Community Centre 55+ programs
    • Volunteer Pool and Sir Winston Churchill Community Pool
    • Community Centres
    • All Recreation and Culture programs
    • Fort William Historical Park
    • Sports facilities
      		•
      Fees: None
      Application:
      • Mail, drop off, or fax application and provide a photograph (headshot, with face visible on a clean background with no hat or sunglasses)


      Adult application forms (19 years of age and older)

      • Can be faxed to 807-345-4520 or mailed to:

        Canada Games Complex

        Attn: PAL Card - Jessy Bogacki

        420 Winnipeg Ave

        Thunder Bay, ON P7B 6B7


      Children and youth application forms (18 years of age and younger)

      • Can be faxed to 807-625-3395 or mailed to:

        Community Services Department

        Attn: PAL Card - Sarah Smart

        111 Syndicate Ave S

        Thunder Bay, ON P7E 6S4


      Information or assistance:

      • Adults: contact Jessy Bogacki at 807-684-3338 or by email at jessy.bogacki@thunderbay.ca

      • Children and youth: contact Sarah Smart at 807-626-6565 or by email at sarah.smart@thunderbay.ca
      Eligibility - Population(s) Served:
      • Must be an adult, child, or youth with a disability that restricts from participating in or performing activities

      • Disability cannot be eliminated by the use of a technical aid such as eyeglasses


      Temporary PAL cards available for individuals pre/post surgery or recovering from an accident
      Languages: English

      This information was last completely updated on: 5-6-2025


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      © 2025, 211 Ontario North – Lakehead Social Planning Council