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Practical Insights for Busy Caregivers
Organization: Pinecrest-Queensway Community Health Centre - Social Services
Phone Numbers: Administration 613-820-4922 ; Medical Clinic 613-820-2001
Toll-Free: Infant Hearing Program 1-866-432-7447
Fax: Medical Clinic 613-820-2006
Email: info@pqchc.com
Website: www.pqchc.com
Address: 1365 Richmond Rd, 2nd Flr
Ottawa, ON
K2B 6R7
Intersection: Richmond Rd and Carling Ave
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Hours: Main reception Mon-Fri 8:30am-4:30pm * Program hours vary, call or visit the website for details
Executives: Tamara Chipperfield - Chief Executive Officer
Service Description: Health centre focused on family and community health * social services include:

Community Health:
  • Community Development: advocacy, education and supports to community residents to increase involvement in the community
  • Multicultural Outreach: assistance to newcomers to facilitate integration into existing services
  • Health Promotion: focusing on enabling people to increase control of their health and address determinants of health
  • Community House Coordination: develop and facilitate programs and outreach to five low-income housing communities, support to planning and community initiatives
  • Safety and Trust: support to community leaders and training to support the development of healthy communities and address issues of concern
  • Youth Programming: homework clubs, United Sisters program for girls 10-14, training, workshops and events for youth, Somali Youth leadership and skills development
  • Pathways to Education: support to high school students from low-income communities to help complete high school and move on to post-secondary education: tutoring, mentoring, financial and advocacy support

PQ Employment Services:
  • PQ Employment Services: bring the right people together with the resources they need to find sucess * for job seekers, employers and government programs.
  • Canada Ontario Job Grant program: provides financial support to individual employers who want to purchase training for their employees

Employment Programs:
  • Youth LEAD Employment Program: assists permanent resident and refugee youth between the ages of 15-29 to develop skills and experience working in Canada
  • Job Track: 15 week program that provides pre-apprenticeship training in the Child Development Practitioner trade through paid placements in child care settings
  • Future Builders: 15 week program that provides pre-apprenticeship training and work experience to youth with barriers to employment (aged 16-29 years) in residential construction trades (i.e. general carpentry)

Children and Family Services:
  • Headstart Nursery School: subsidized preschool program
  • Early ON Child and Family Centre: universal access, information and referrals for parents and caregivers with children 0 to 6, bilingual designation
  • Leaping Lizards: after-school programming for children 4 to 6
  • Toy Lending Libraries: educational and recreational toys
  • Circle of Support: parenting support for vulnerable families – home visiting (services available in English and Arabic)
  • Pre-Post Natal Programs: focus on infant care, parent education, nutrition program for high risk pregnant women
  • Free workshops for parents and children

Specialized Preschool Programs:
  • First Words: screening clinics and treatment for children with speech language developmental delays
  • Infant Hearing: hearing screening of newborns up to 8 weeks of age, ongoing support of children identified with permanent hearing loss (up until age of eligibility for school entry)
  • Blind/Low Vision: intervention and consultation services for families with infants diagnosed as blind or low-vision
Fees: None
Application: Walk in services no longer available * call for an appointment
Eligibility - Population(s) Served: No restrictions
Languages: English ; French (only in designated programs) ; Interpretive Services
Area(s) Served: Ottawa (City of)

About Us

A nonprofit organization and the largest community health centre in Ontario. Our team of over 300 employees includes physicians, nurses, dietitians, community developers, health promoters and outreach workers. We have approximately 50 student placements annually and nearly 150 active volunteers.


This information was last completely updated on: 10-27-2025


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