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Practical Insights for Busy Caregivers
Program: Ontario Works
Organizations: District of Thunder Bay Social Services Administration Board (The)
District of Thunder Bay Social Services Administration Board (The) - Thunder Bay - Administration
Phone Numbers: 807-766-2111
Toll-Free: 1-877-281-2958
Fax: 807-345-7921
Email: intake@tbdssab.ca
Website: www.tbdssab.ca
Address: 231 May St S
Thunder Bay, ON
P7E 1B5
Location: Located on the corner of May St S and Arthur St E
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4:30 pm
Service Description:
  • Provides short term financial assistance to individuals and families in need
  • Offers Extended Health Benefits to qualifying individuals
  • Provides support and assistance to program participants in meeting their participation responsibilities
  • Partners with other community services to connect clients with education, training and volunteer opportunities
    • Participants can access a variety of programs and support services for basic needs, shelter and emergency assistance, including but not limited to:
    • Child Care
    • Clothing Needs
    • Discretionary Benefits
    • Drug Benefits
    • Funeral and burial expenses
    • Pay-Direct to Landlord
    • Special Diets Allowance


    Services and Programs:
    Fees: None
    Application: Individuals can apply online or by contacting the office
    Eligibility - Population(s) Served: Individuals must:

    • be 16 years of age and older

    • a resident of Ontario

    • be in immediate financial need to help pay for food and housing costs

    • be willing to take part in activities that will help find employment

    • sign a Participation Agreement


    Amount of financial assistance provided is determined by various factors including:

    • Assets

    • Family size

    • Housing costs

    • Income


    Extended Health Benefits

    Individuals and families who:

    • were eligible for Ontario Works in the previous months, or

    • are no longer eligible for Ontario Works because they received a payment for loss of income under the 1986-1990 Hepatitis C Settlement Agreement
    Languages: English ; French

    This information was last completely updated on: 4-3-2025


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    © 2025, 211 Ontario North – Lakehead Social Planning Council