Although Dr. Brian Goldman has been an ER physician for more than 25 years, it wasn’t until his father had a heart attack that he truly understood what it’s like for family caregivers to deal with the jargon, hints and deceptions of the medical system. In a deeply personal article in Chatelaine, he describes his experience, the changes he’s since tried to make to his own practice, and the reforms he thinks are needed.Related articles: